100% Satisfaction Guaranteed
We don't leave until you're happy. And if anything isn't right after we've gone, we come back and fix it — no arguments, no charge.
Our Commitment to You
Every Dr. Autocare job is backed by a straightforward satisfaction guarantee. Before we pack up and leave, we walk you around the vehicle and invite you to inspect every part of the work. If something isn't right, we address it there and then.
If a concern comes to light after we've left, contact us within 48 hours and we will arrange a complimentary return visit to make it right. We stand behind our work completely.
What Is Covered
- Quality of the cleaning result — interior and exterior
- Completeness of the agreed service (all included items delivered)
- Paint correction and polishing outcomes within communicated limits
- Interior deep clean results including stain treatment
- Ceramic coating application quality and coverage
- Scratch removal and touch-up finish quality
- Professionalism and conduct of our technicians
What Is Not Covered
- Pre-existing damage to paint, bodywork, trim, or interior surfaces
- Stains or defects communicated as unresolvable before work began
- Damage caused by the client after the service is complete
- Deterioration of results due to failure to follow aftercare advice
- Unrealistic expectations not aligned with the service description or pre-job assessment
How to Raise a Concern
Inspect on the Day
Before we leave, inspect the work with your technician. Raise any concern immediately — we will address it on the spot.
Contact Us Within 48 Hours
If you notice something after we've left, contact us within 48 hours by phone, WhatsApp, or email. Send photos if helpful.
We Return and Fix It
We will arrange a complimentary return visit at your earliest convenience to resolve the issue — no charge, no debate.
Why You Can Trust Dr. Autocare
Dr. Autocare holds full public liability insurance for all mobile valeting and detailing work. Insurance certificates are available upon request.
Book With Complete Confidence
Every Dr. Autocare service is backed by our satisfaction guarantee. Get a free quote and experience the difference.
Serving Stockport, Manchester, Cheadle, Bramhall, Altrincham, Wilmslow & surrounding areas · Available 24/7